No refunds are given for cancelled rental appointments or missed classes
Rental appointments can be rescheduled 90 minutes in advance of the appointment without penalty. See the initial rental confirmation email for “Reschedule” link
Classes – Registration and payment of the class fees is a binding commitment that the owner and dog(s) will attend class sessions. No make-up sessions or refunds are offered for missed classes. Please let your instructor know as soon as possible if you know that you will be missing a class
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